Appointments
Before you request an appointment:
- find out how pharmacies can help, for example with 7 common illnesses ("Pharmacy First")
- have a look at what local services are available.
These options may provide you with the help you need more quickly.
How to request an appointment
You can request an appointment:
- using an online form
- or in person to complete a form
If you are unable to use our online form you can call the surgery and the reception staff will go through the form with you.
For some conditions it may be faster to get help from your pharmacy.
Urgent appointments
If you need an urgent appointment on the same working day, complete our online form. Outside working hours and on bank holidays, contact 111.
Routine appointments
For appointments within the next 7 days or more, request an appointment through our online form.
Home visits
If you cannot leave your home and need an appointment, please phone the surgery before 11am.
Help during your appointment
When you request an appointment, please tell us if you need specific help, for example:
- if you cannot come to the surgery
- if you need an interpreter
- or if you have any other access or communication needs
Cancel an appointment
If you cannot come to your appointment, please cancel it as soon as possible so that we can help another patient. You can cancel an appointment:
- by following the link in the appointment confirmation
- through the NHS app
- or by phoning the surgery.
Urgent advice: Call 111 if you need urgent advice
NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. To get help:
- go to 111.nhs.uk (for people aged 5 and over only)
- call 111
Available 24 hours a day, 7 days a week.
Immediate action required: Call 999 or go to A&E in an emergency
Medical emergencies can include:
- loss of consciousness
- an acute confused state
- fits that are not stopping
- chest pain
- breathing difficulties
- severe bleeding that cannot be stopped
- severe allergic reactions
- severe burns or scalds